Ford Recalls Nearly 200,000 Mustang Mach-E SUVs Because of Lock Malfunction
Electronic door latch failure in 2021 through 2025 models could potentially trap rear-seat passengers in the vehicle.
Ford is recalling 197,432 Mustang Mach-E SUVs from 2021 through 2025 model years over an issue that could trap children in the vehicle.
The door locks may not open from the exterior when battery power is low, potentially leaving back-seat occupants who can’t use the inside door release—particularly children—unable to get out of the vehicle.
According to recall documents, the powertrain control module will need to be replaced on the affected vehicles.
Ford has issued a recall of nearly 200,000 Mustang Mach-E SUVs from 2021–2025 model years to fix a problem that could unexpectedly lock rear passengers in the vehicle.
The problem stems from a software glitch that appears when the car battery is low. The driver and front passenger may become locked out after leaving the vehicle and without the ability to open the doors from the outside. The issue is particularly concerning when rear-seat passengers are children who are unable to open the door latches from the inside.
An indication that can warn owners is that, with the key off, the Sync infotainment screen displays a “system to save power” warning or a blank screen. Another indication is that when exiting the vehicle through a front door, the customer could notice that the inside release handle needs to be pulled farther than normal to unlatch the door. There have been no reports of accidents or injuries related to the issue, although several owners have reported that they have been locked out of their vehicles because of it.
Ford states, in documents filed with the National Highway Traffic Safety Administration (NHTSA), that 100 percent of the vehicles have this defect. The affected models entered production in February 2020 through June 2025.
According to NHTSA, Ford plans to reach out to affected owners by mail starting June 23. In the meantime, Mustang Mach-E owners can get information on the NHTSA recalls website.
